Policies

Policies 

**ANY USAGE OF OUR WEBSITE INDICATES YOUR AGREEMENT TO OUR POLICIES.**

Shipping policy 

~ all orders will take 1-3 days for processing & packaging before being shipped out! 

~ shipping days are Monday’s & Wednesday’s (if anything changed it will be posted on our instagram) 

~ shipping may take 3-5 business days (all orders are shipped through usps). Joyaaraiza is not responsible for any delays or holds. 

~ !! Double check your address before placing an order !!. Joyaaraiza it is not responsible for package being sent to the wrong address. 

Damaged packages

~ Joyaaraiza it is not responsible for damaged, lost or stolen packages. Once package is received by USPS we are not longer responsible.

~ if you received a damaged item, you have 24 hours to send us an email. After those 24 hours, we are not responsible for damaged items. 

**ALL SALES ARE FINAL! NO REFUND OR EXCHANGES**

joyaaraiza111@gmail.com